Elements and Performance Criteria
- Elements define the essential outcomes
- Identify the purpose of the group
- Identify and determine activities which meet the group purpose with members of the group,
- Discuss and agree rules for group behaviour with all group members as a participant
- Identify, acknowledge and respect individual differences of workers and group members
- Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role
- Keep records of group interactions according to organisation documentation requirements
- Establish and maintain group relationships
- Confirm role played by self and other group members
- Encourage participation of other group members
- Model clear communication and encourage group members to use clear and appropriate communication
- Ensure communication and interactions with group are appropriate to aim and purpose of group
- Implement appropriate processes to address breaches of behaviour according to organisation protocols
- Encourage participants to abide by agreed behaviours
- Promote group achievements in a way which motivates and recognises participants’ efforts
- Organise resources for group activities